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Our mission is to empower people to experience the world, by offering the world’s best places to stay and greatest places and attractions to visit in the most convenient way. In order to achieve this goal, we will live up to the following good practices:
- We care about you: and therefore offer our Platform and customer service.
- We bring and allow you to experience: 1.5m+ properties from high (high) end to whatever serves your needs for your next stay in a hotel, motel, hostel, B&B, etc. wherever on the planet
- We bring and allow you to experience attractions and other Hospitality Providers
- We help you (24/7): our customer service centers are here to help you +234 0
- We listen to you: our Platform is the product of what YOU (the users) prefer and find most convenient when using our service
- We hear you: we show uncensored reviews (of customers who have actually stayed)
- We promise you an informative, user-friendly website that guarantees the best available prices.
- We Price Match
These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our (mobile) website or any of our applications through whatever platform (hereafter collectively referred to as the “Platform”) and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).
These pages, the content and infrastructure of these pages, and the online reservation service (including the facilitation of payment service) provided by us on these pages and through the website are owned, operated and provided by HREListing.com Nigeria and are provided for your personal, non-commercial (B2C) use only, subject to the terms and conditions set out below.
” HREListing.com”, “us”, “we” or “our” means HREListing.com Nigeria, a limited liability company incorporated under the laws of Nigeria with Registration Number RC1687001, and having its registered address at 85 Tombia Extension Street GRA Phase 2, Port Harcourt, Rivers State, Nigeria. “Platform” means the (mobile) website and app on which the Hospitality Service is made available owned, controlled, managed, maintained and/or hosted by HREListing.com. “Hospitality” means the various different travel products and services that can be ordered, acquired, purchased, bought, paid, rented, provided, reserved, combined or consummated by you from the Hospitality Provider.
” Hospitality Provider ” means the provider of accommodation (e.g. hotel, motel, apartment, bed & breakfast, landlord, restaurant, event/banquet/conference/meeting hall), and any other travel or related product or service as from time to time available for Hospitality Reservation on the Platform (whether B2B or B2C).
” Hospitality Service” means the online purchase, order, (facilitated) payment or order or reservation service as offered or enabled by HREListing.com in respect of various products and services as from time to time made available by Hospitality Providers on the Platform.
” Hospitality Reservation” means the order, purchase, payment, booking or reservation of a Hospitality.
1. Scope and nature of our Service
Through the Platform, we (HREListing.com and its affiliate (distribution) partners) provide an online platform through which Hospitality Providers – in their professional conduct of business (i.e. B2C or B2B) – can advertise, market, sell, promote and/or offer (as applicable) their products and service for order, purchase, reservation, rent or hire, and through which relevant visitors of the Platform can discover, search, compare, and make an order, reservation, purchase or payment (i.e. the Hospitality Service). By using or utilizing the Hospitality Service (e.g. by making a Hospitality Reservation through the Hospitality Service), you enter into a direct (legally binding) contractual relationship with the Hospitality Provider with which you make a reservation or order or purchase a product or service (as applicable). From the point at which you make your Hospitality Reservation, we act solely as an intermediary between you and the Hospitality Provider, transmitting the relevant details of your Hospitality Reservation to the relevant Hospitality Provider(s) and sending you a confirmation email for and on behalf of the Hospitality Provider. HREListing.com does not (re)sell, rent out, offer any (Hospitality) product or service.
When rendering our Hospitality Service, the information that we disclose is based on the information provided to us by Hospitality Providers. As such, the Hospitality Providers that market and promote their Hospitality on the Platform are given access to our systems through which they are fully responsible for updating all rates/fees/prices, availability, policies & conditions and other relevant information which is displayed on our Platform. Although we will use reasonable skill and care in performing our Hospitality Service, we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our Platform or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each Hospitality Provider remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the rates/fees/prices, policies & conditions and availability) displayed on our Platform. Our Platform does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification or (star) rating, type of accommodation or food of any Hospitality Provider (or its facilities, venue, vehicles, (main or ancillary) products or services) made available, save as explicitly indicated or set out otherwise.
Our Hospitality Service is made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, reservations, tickets, products or services available on our Platform for any commercial or competitive activity or purpose.
2. Prices, crossed-out rates, Best Price Guarantee and Genius programme
The prices as offered by the Hospitality Providers on our Platform are highly competitive. All prices for your Hospitality are displayed including VAT/sales tax and all other taxes (subject to change of such taxes) and fees, unless stated differently on our Platform or the confirmation email.
Sometimes cheaper rates are available on our Platform for a specific stay, product or service, however, these rates made available by Hospitality Providers may carry special restrictions and conditions, for example non-cancelable and non-refundable. Please check the relevant product, service and reservation conditions and details thoroughly for any such conditions prior to making your reservation.
The crossed-out rate shown for rooms is based on the third-highest current price of the Hospitality Provider for your Hospitality with the same reservation or purchase conditions 15 days before and 15 days after check-in or consummation date. If less than 15 days are between today and the check-in or consummation date, we will use the corresponding number of days after the check-in or consummation date to result in a 30-day total.
We want you to pay the lowest price possible for your product and service of choice. Should you find your property of choice booked through the Platform, with the same Hospitality conditions, at a lower rate on the Internet after you have made a reservation through us, we will match the difference between our rate and the lower rate under the terms and conditions of the We Price Match. Our We Price Match promise does not apply to non-accommodations related products and services.
The currency converter is for information purposes only and should not be relied upon as accurate and real time; actual rates may vary.
Obvious errors and mistakes (including misprints) are not binding.
All special offers and promotions are marked as such. If they are not labelled as such, you cannot derive any rights in the event of obvious errors or mistakes.
HREListing.com respects your privacy. Please have a look at our privacy and cookies policy for further information.
4. Free of charge for consumers, only Hospitality Providers pay!
Unless indicated otherwise, our service is free of charge for consumers because, unlike many other parties, we will not charge you for our Hospitality Service or add any additional (reservation) fees to the rate. You will pay the Hospitality Provider the relevant amount as indicated in the Hospitality Reservation (plus – insofar not included in the price – relevant applicable taxes, levies and fees (if applicable)).
Hospitality Providers pay a commission (being a small percentage of the product price (e.g. room price)) to HREListing.com after the end user has consummated the service or product of the Hospitality Provider (e.g. after the guest has stayed at (and paid) the accommodation). Hospitality Providers can improve their ranking by increasing their commission (Visibility Booster). The use of the Visibility Booster (by increasing the commission in return for better position in the ranking) is at each Hospitality Provider’s discretion and may be used from time to time and product to product offered. The algorithm of the ranking will take an increase in commission into account when determining the Default Ranking. Preferred partners pay a higher commission in return for a better position in the ranking.
Only Hospitality Providers which have a commercial relationship with HREListing.com m (through an agreement) will be made available on Platform (for their B2B and/or B2C promotion of their product). HREListing.com is not an open platform (like Amazon or eBay) where end users can make their product available (no C2C platform); HREListing.com does not allow non-professional parties to offer or sell their products on or through HREListing.com.
5. Credit card or bank transfer
If applicable and available, certain HREListing.com Providers offer the opportunity for HREListing.com Reservations to be paid (wholly or partly and as required under the payment policy of the HREListing.com Provider) to the HREListing.com Provider during the HREListing.com Reservation process by means of secure online payment (all to the extent offered and supported by your bank). For certain products and services, HREListing.com facilitates (through third party payment processors) the payment of the relevant product or service (i.e. the payment facilitation service) for and on behalf of the Hospitality (HREListing.com never acts nor operates as the merchant of record). Payment is safely processed from your credit/debit card or bank account to the bank account of the accommodation provider through a third party payment processor. Any payment facilitated by us for and on behalf of, and transferred to the Hospitality Provider will in each case constitute a payment of (part of) the booking price by you of the relevant product or service in final settlement of such (partial) due and payable price and you cannot reclaim such paid monies.
For certain (non-refundable) rates or special offers, please note that Hospitality Providers may require that payment is made upfront by wire transfer (if available) or by credit card, and therefore your credit card may be pre-authorized or charged (sometimes without any option for refund) upon making the Hospitality Reservation. Please check the (reservation) details of your product or service of choice thoroughly for any such conditions prior to making your Hospitality Reservation. You will not hold HREListing.com liable or responsible for any (authorized, (allegedly) unauthorized or wrong) charge by the Hospitality Provider and not (re)claim any amount for any valid or authorized charge by the Hospitality Provider (including for pre-paid rates, no-show and chargeable cancellation) of your credit card.
In the event of credit card fraud or unauthorized use of your credit card by third parties, most banks and credit card companies bear the risk and cover all the charges resulting from such fraud or misuse. In the event that your credit card company or bank charges the deductible from you because of unauthorized transactions resulting from a reservation made on our Platform, we will pay you this deductible, up to an aggregate amount. In order to indemnify you, please make sure that you report this fraud to your credit card provider (in accordance with its reporting rules and procedures) and contact us immediately. Please provide us with evidence of the charged deductible (e.g. policy of the credit card company). This indemnification only applies to credit card reservations made using HREListing.com’s secure server and the unauthorized use of your credit card resulted through our default or negligence and through no fault of your own while using the secure server.
6. Pre-payment, cancellation, no-show and fine print
By making a Hospitality Reservation with a Hospitality Provider, you accept and agree to the relevant cancellation and no-show policy of that Hospitality Provider, and to any additional (delivery) terms and conditions of the Hospitality Provider that may apply to your Hospitality (including the fine print of the Hospitality Provider made available on our Platform and the relevant house rules of the Hospitality Provider), including for services rendered and/or products offered by the Hospitality Provider. The relevant (delivery/purchase/use/carrier) terms and conditions of a Hospitality Provider can be obtained with the relevant Hospitality Provider. The general cancellation and no-show policy of each Hospitality Provider is made available on our Platform on the Hospitality Provider information pages, during the reservation procedure and in the confirmation email or ticket (if applicable). Please note that certain rates, fees or special offers are not eligible for cancellation, refund or change. Applicable city/tourist tax may still be charged by the Hospitality Provider in the event of a no-show or charged cancellation. Please check the (reservation) details of your product or service of choice thoroughly for any such conditions prior to making your reservation. Please note that a Hospitality Reservation which requires down payment or (wholly or partly) prepayment may be cancelled (without a prior notice of default or warning) insofar the relevant (remaining) amount(s) cannot be collected in full on the relevant due or payment date in accordance with the relevant payment policy of the Hospitality Provider and the reservation. Cancellation and prepayment policies may vary per segment, product or service of each Hospitality. Please carefully read the fine print (below the Hospitality types or at the bottom of each Hospitality Provider page on our Platform) and important information in your reservation confirmation for additional policies as may be applied by the Hospitality Provider (e.g. in respect of age requirement, security deposit, non-cancellation/additional supplements for group bookings, extra beds/no free breakfast, pets/cards accepted). Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds are for your own risk and account and you shall not be entitled to any refund of any (non-refundable) prepaid amount unless the Hospitality Provider agrees or allows otherwise under its (pre)payment and cancellation policy.
If you wish to review, adjust or cancel your Hospitality Reservation, please revert to the confirmation email and follow the instructions therein. Please note that you may be charged for your cancellation in accordance with the Hospitality Provider’s cancellation, (pre)payment and no-show policy or not be entitled to any repayment of any (pre)paid amount. We recommend that you read the cancellation, (pre)payment and no-show policy of the accommodation provider carefully prior to making your reservation and remember to make further payments on time as may be required for the relevant reservation.
If you have a late or delayed arrival on the check-in date or only arrive the next day, make sure to (timely/promptly) communicate this with the Hospitality Provider so they know when to expect you to avoid cancellation of your Hospitality (Reservation) or charge of the no-show fee. Our customer service department can help you if needed with informing the Hospitality Provider. HREListing.com does not accept any liability or responsibility for the consequences of your delayed arrival or any cancellation or charged no-show fee by the Hospitality Provider.
7. (Further) correspondence and communication
By completing a Hospitality Reservation, you agree to receive (i) an email which we may send you shortly prior to your arrival date, giving you information on your destination and providing you with certain information and offers (including third party offers to the extent that you have actively opted in for this information) relevant to your Hospitality (Reservation) and destination, (ii) an email after arrival to rate the (experience with your) Hospitality Provider and the Hospitality Service, and (iii) an email which we may send to you promptly after your stay inviting you to complete our guest review form. See our privacy and cookies policy for more information about how we may contact you.
HREListing.com disclaims any liability or responsibility for any communication by or with the Hospitality Provider on or through its platform. You cannot derive any rights from any request to, or communication with the Hospitality Provider or (any form of) acknowledgement of receipt of any communication or request. HREListing.com cannot guarantee that any request or communication will be (duly and timely) received/read by, complied with, executed or accepted by the Hospitality Provider.
In order to duly complete and secure your Hospitality Reservation, you need to use your correct email address. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address or inaccurate or wrong (mobile) phone number or credit card number.
Any claim or complaint against HREListing.com or in respect of the Hospitality Service must be promptly submitted, but in any event within 30 days after the scheduled day of consummation of the product or service (e.g. check out date). Any claim or complaint that is submitted after the 30 days’ period, may be rejected and the claimant shall forfeit its right to any (damage or cost) compensation.
Due to the continuous update and adjustments of rates and availability, we strongly suggest to make screenshots when making a reservation to support your position (if needed).
8. Ranking, preferred programme, stars and guest reviews
We aim to display search results that are relevant for you, by providing a personalized default ranking of Hospitality Providers on our Platform. You can scroll through this default ranking, use filters and sort by alternative ranking orders and thus have the ability to influence the presentation of search results to receive a ranking order based on other criteria. We use multiple algorithms to produce default ranking results, this process is constantly evolving.
HREListing.com has identified the following parameters to be most closely correlated with you finding a suitable Hospitality Provider and thus priorities such parameters in the algorithms (main parameters): your personal search history, the rate of ‘click-through’ from the search page to the hotel page (“CTR”), the number of bookings related to the number of visits to the Hospitality Provider page on the Platform (“Conversion”), gross (including cancellations) and net (excluding cancellations) bookings of a Hospitality Provider. Conversion and CTR may be affected by various (stand-alone) factors including review scores (both aggregated scores and components), availability, policies, (competitive) pricing, quality of content and certain features of the Hospitality Provider. The commission percentage paid by the Hospitality Provider or other benefits to us (e.g. through commercial arrangements with the Hospitality Provider or strategic partners) may also impact the default ranking, as well as the Hospitality Provider’s record on timely payment. The Hospitality Provider may also influence its ranking by participating in certain programmes – that may be updated from time to time.
Accommodation’s star rating displayed on HREListing.com is not determined by HREListing.com. The accommodation determines their star rating themselves or it is determined by an independent third party provider of (objective) star ratings. Deals are shown on the basis of the number of stars (low to high or high to low) that providers provide to HREListing.com. Depending on the (local) regulations, the star classifications either are assigned by an (independent) third party, for example an (official) hotel rating organization or are based on the opinion of the accommodation providers themselves, irrespective of objective criteria. HREListing.com does not impose formal obligations on star ratings and does not review them. Overall, the star classification is a representation of how the accommodation compares to the legal requirements (if applicable) or, if not regulated, the sector or (customary) industry standards in terms of price, facilities and available services (these requirements and standards can vary between different countries and organizations).
In order to make it easier for customers to find the right match to their travel preferences, HREListing.com may assign a quality rating, that is determined by HREListing.com and displayed as yellow tiles, to certain accommodations. In order to determine the comparable set, the quality rating is based on many (400+) features which can be divided over 5 major categories: (i) facilities/amenities/services offered by the accommodation on HREListing.com, (ii) property configuration such as unit size, number of rooms and occupancy, (iii) number and quality of the photos uploaded by the accommodation, (iv) average guest review score as well as some subscores, for example cleanliness, as those are proven to be particularly helpful for customers in assessing the quality of certain accommodations and (v) anonymised and aggregated historical booking data (for example, to assess the star rating of booked accommodations). We use these multiple features to derive statistical patterns. Based on these inputs, a machine-learning based analysis is being conducted which results in a quality rating (between 1-5, displayed by using 1-5 yellow tiles next to the name of the property) being automatically calculated and awarded to the accommodation.
Only customers who have stayed at the Accommodation will be invited by HREListing.com to comment on their stay at the relevant accommodations and to provide a score for certain aspects of their stay or may receive a rating request during their stay. The completed guest review (including submitted rating during your stay) may be (a) uploaded onto the relevant Hospitality Provider’s information page on our Platform for the sole purpose of informing (future) customers of your opinion of the service (level) and quality of the Hospitality Provider, and (b) (wholly or partly) used and placed by HREListing.com at its sole discretion (e.g. for marketing, promotion, or improvement of our service) on our Platform or such social media platforms, newsletters, special promotions, apps, or other channels owned, hosted, used, or controlled by HREListing.com and our business partners. In order to offer and maintain recent (and therefore relevant) reviews, reviews can only be submitted within a limited period of time (3 months) after a stay and each review will only be available for a limited period of time (24 months) after posting. The default ranking of the reviews is by date of submission relative to a few additional criteria (such as language, reviews with comments), whereas a review of a customer who [always] submits comprehensive and detailed reviews (aka “Property Scout”) may be ranked on top. You have the option to choose various different forms of ranking and filter (e.g. by audience, date, language, score). HREListing.com does allow the Hospitality Provider to respond to a review. We reserve the right to adjust, refuse, or remove reviews at our sole discretion insofar it violates our review policy. HREListing.com does not compensate or otherwise reward a customer for completing a review. The guest review form should be regarded as a survey and does not include any (further commercial) offers, invitations, or incentives whatsoever. HREListing.com undertakes to use its best efforts to monitor and remove reviews that include obscenities or the mention of an individual’s name or reference to stolen goods.
HREListing.com will not accept reviews which include:
- Profanity, sexually explicit, hate speech, discriminatory, threats, violence
- Mention of full names, personal attack towards the staff
- Promoting illegal activities (e.g. drugs, prostitution)
- Sites, emails and addresses, phone numbers, cc details
- Politically sensitive comments
HREListing.com and the Hospitality Provider are each entitled to terminate their relationship for whatever reason (including in the event of breach of contract or (filing for) bankruptcy) with due observance of the relevant notice period as agreed between both parties.
Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the Hospitality Reservation confirmation email (whether for one event or series of connected events).
However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the Hospitality Provider as made available on our Platform, (iii) the services rendered or the products offered by the Hospitality Provider or other business partners, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our Platform, or (v) any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the Hospitality Provider or any of our other business partners (including any of their employees, directors, officers, agents, representatives, subcontractors or affiliated companies) whose products or service are (directly or indirectly) made available, offered or promoted on or through the Platform, including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.
HREListing.com is not responsible (and disclaims any liability) for the use, validity, quality, suitability, fitness and due disclosure of the Hospitality and makes no representations, warranties or conditions of any kind in this respect, whether implied, statutory or otherwise, including any implied warranties of merchantability, title, non-infringement or fitness for a particular purpose. You acknowledge and agree that the relevant Hospitality Provider is solely responsible and assumes all responsibility and liability in respect of the Hospitality (including any warranties and representations made by the Hospitality Provider). HREListing.com is not a (re)seller of the Hospitality. Complaints or claims in respect of the Hospitality (including related to the offered (special/promotion) price, policy or specific requests made by Customers) are to be dealt with by the Hospitality Provider. HREListing.com is not responsible for and disclaims any liability in respect of such complaints, claims and (product) liabilities.
Whether or not the Hospitality Provider has charged you for your Hospitality, or if we are facilitating the payment of the (Hospitality) price or fee, you agree and acknowledge that the Hospitality Provider is at all times responsible for the collection, withholding, remittance and payment of the applicable taxes due on the total amount of the (Hospitality) price or fee to the relevant tax authorities. HREListing.com is not liable or responsible for the remittance, collection, withholding or payment of the relevant taxes due on the (Hospitality) price or fee to the relevant tax authorities. HREListing.com does not act as the merchant of record for any product or service made available on the Platform.
By uploading photos/images onto our system (for instance in addition to a review) you certify, warrant and agree that you own the copyright to the photos/images and that you agree that HREListing.com may use the uploaded photos/images on its (mobile) website and app, and in (online/offline) promotional materials and publications and as HREListing.com at its discretion sees fit. You are granting HREListing.com a non-exclusive, worldwide, irrevocable, unconditional, perpetual right and license to use, reproduce, display, have reproduced, distribute, sublicense, communicate and make available the photos/images as HREListing.com at its discretion sees fit. By uploading these photos/images the person uploading the picture(s) accepts full legal and moral responsibility of any and all legal claims that are made by any third parties (including, but not limited to, accommodation owners) due to HREListing.com publishing and using these photos/images. HREListing.com does not own or endorse the photos/images that are uploaded. The truthfulness, validity and right to use of all photos/images is assumed by the person who uploaded the photo, and is not the responsibility of HREListing.com. HREListing.com disclaims all responsibility and liability for the pictures posted. The person who uploaded the photo warrants that the photos/images shall not contain any viruses, Trojan horses or infected files and shall not contain any pornographic, illegal, obscene, insulting, objectionable or inappropriate material and does not infringe any third party (intellectual property right, copyright or privacy) rights. Any photo/image that does not meet the aforesaid criteria will not be posted and/or can be removed/deleted by HREListing.com at any time and without prior notice.
10. Intellectual property rights
Unless stated otherwise, the software required for our services or available at or used by our Platform and the intellectual property rights (including the copyrights) of the contents and information of and material on our Platform are owned by HREListing.com, its Hospitality Providers or providers.
HREListing.com exclusively retains ownership of all rights, title and interest in and to (all intellectual property rights of) (the look and feel (including infrastructure) of) the Platform on which the service is made available (including the guest reviews and translated content) and you are not entitled to copy, scrape, (hyper-/deep)link to, publish, promote, market, integrate, utilize, combine or otherwise use the content (including any translations thereof and the guest reviews) or our brand without our express written permission. To the extent that you would (wholly or partly) use or combine our (translated) content (including guest reviews) or would otherwise own any intellectual property rights in the Platform or any (translated) content or guest reviews, you hereby assign, transfer and set over all such intellectual property rights to HREListing.com. Any unlawful use or any of the aforementioned actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright and database right).
11. Applicable law, jurisdiction, and dispute resolution
These terms and conditions and the provision of our services shall be governed by and construed in accordance with Nigeria law. Notwithstanding the foregoing choice of law, a natural person using any of our services for a purpose which can be regarded as being outside their trade or profession (hereinafter also referred to as “consumer”) can rely on the mandatory provisions of the law of the country where they have their habitual residence (i.e. provisions that, in accordance with the choice-of-law rules of the said country, must apply regardless of this choice-of-law clause; hereinafter: “Mandatory Provisions”). Any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Nigeria. Notwithstanding the foregoing jurisdiction clause, a consumer may also bring proceedings in respect of enforcement of relevant applicable Mandatory Provisions in the courts of the country in which they are domiciled, and proceedings against a consumer may be brought only in the courts of the country in which they are domiciled.
The original English version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the English version and any other language version of these terms and conditions, the English language version to the extent permitted by law shall apply, prevail and be conclusive. The English version is available on our Platform (by selecting the English language) or shall be sent to you upon your written request.
If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.
12. About HREListing.com and the support companies
The Hospitality Service is rendered by HREListing.com, which is a private limited liability company, incorporated under the laws of Nigeria and having its offices at 85 Tombia Extension Phase 2 GRA, Port Harcourt, Rivers State, Nigeria and registered with the Corporate Affairs Commission of Federal Republic of Nigeria under registration number RC1687001. Our TIN registration number is 22754251-0001.
HREListing.com has its headquarters in Port Harcourt, Nigeria and is supported by various affiliated group companies (the “support companies”) throughout the world. The support companies only provide an internal supporting role to and for the benefit of HREListing.com. Certain designated support companies render limited customer care support services (only by telephone). The support companies do not have any Platform (and do not in any way control, manage, maintain or host the Platform). The support companies do not have any power or authority to render the Hospitality Service, to represent HREListing.com or to enter into any contract in the name of, for or on behalf of HREListing.com. You do not have a (legal or contractual) relationship with the support companies. The support companies do not operate and are not authorized to act as any form of process or service agent of HREListing.com. HREListing.com does not accept nor assume any domicile at any place, location or office in the world (also not at the office of its support companies), other than its registered office in Port Harcourt.